Privacy Policy
1. Information We Collect
We collect information you provide directly to us when you create an account, place an order, or communicate with us. This includes identifiers like your name, email address, shipping address, and payment information. We also automatically collect site usage data, such as your IP address, browser type, and interactions with our creative collections, to improve your experience.
2. How We Use Your Information
Your information is used to process and fulfill your orders, provide dedicated customer support, and maintain the security of our store. If you provide explicit consent, we may also send you marketing communications about new drops or mission-driven messages from Merciful Merch. You can opt-out of marketing at any time.
3. Cookies and Tracking
Our site uses cookies and similar tracking technologies to remember your preferences, analyze site traffic, and deliver personalized content. Cookies help us understand how you navigate our journey. You can manage your cookie preferences through your browser settings, though some site features may be affected.
4. Third-Party Services
We share certain data with trusted third-party service providers who perform functions on our behalf. These include payment processors to handle transactions securely and analytics providers to help us understand site performance. These partners are required to protect your information and only use it for the purposes we specify.
5. Data Security and Retention
We implement industry-standard security measures to safeguard your personal data from unauthorized access or disclosure. We retain your information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights
You have the right to access the personal information we hold about you, to request that it be updated or corrected, and to request its deletion. You also have the right to opt-out of certain data processing activities. To exercise these rights, please reach out to us using the contact details provided below.
7. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our support team at MercifulMerch@gmail.com. We are here to ensure your journey with Merciful Merch is transparent and secure.